WE REQUIRE AT LEAST 24-HOUR ADVANCE NOTICE OF CANCELLATION TO A SCHEDULED APPOINTMENT DATE.
When you schedule an appointment at one of our locations, we reserve the time for your needs. If you need to change or reschedule a confirmed booking, please provide us with 24-hour notice by e-mail. If booking a visit on the same day, a refund for that service cannot be made. Missed appointments are not refundable.
If you have any questions concerning our cancellation policy, please contact us at [email protected].
Disclaimer: If you booked an appointment on the same day for a scheduled visit, we cannot provide a refund for the cancellation.